Privacy Policy

CloseKnit (“we,” or “us”) values the privacy of our clients, visitors, and partners. This Privacy Policy (“Policy”) describes how we gather, use, and share information in connection with your use of our website ( and services.

Information We Collect

Website users are not required to provide any information when they visit our site. However, we may ask for some or all of the following information when users fill out online applications or inquiry forms, register for events, or sign up for our newsletters:

  • Contact information, such as name, email, organization name, title, address, and phone number;
  • Correspondence and other information that you send to us; and
  • Additional information described to you at the point of collection and subject to your consent.

The following information is automatically collected when you visit our website:

  • Your browser type and operating system;
  • Your Internet Protocol (IP) address.

How We Use Information

We use your personal information to provide you with personalized service; to send you email alerts; to answer your requests; to process your online applications and inquiries; etc. You may unsubscribe from receiving emails from us sent via MailChimp. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.

We may also use your information to track visitors to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example).

Email Privacy

CloseKnit does not sell or rent email addresses to anyone outside the organization.

Sharing of Information

It is our policy not to share your information with third parties. We do reserve the right to share your information with third parties in the following limited circumstances:

  • In order to protect the legal rights, safety, and security of CloseKnit;
  • To enforce our Terms of Use;
  • To comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required.

We may also disclose certain aggregate website usage and demographic information that does not describe or identify individual users.

Data Security

We have procedures in place to help protect against theft, loss, misuse, unauthorized access, disclosure or destruction of the information you provide to us. No data transmission or storage is 100% secure. Therefore, we cannot guarantee or warrant the security of any information you transmit or disclose to us and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. In the event of a breach, we will notify you via email as soon as we can.

Communications Preferences

You may choose not to receive promotional emails, newsletters, or communications from us by clicking on the “update subscription preferences” or “unsubscribe from this list” links included in the e-mails you receive. You may also email if you would like to ensure no print mailings are sent to you or to make other changes to your client record.


Copyright of the text materials contained in the website is owned by CloseKnit. Text materials and templates and guides form the Resources section may be used, downloaded, reproduced, publicly displayed or reprinted for personal or noncommercial purposes provided the following attribution appears in all copies: “Reproduced with permission of CloseKnit” Permission to reproduce materials for commercial use (e.g., book publishing) must be obtained in writing. Text materials included in this site may not be modified in any way. The site may also offer software, graphic images, data, and other non-text-based materials. All rights to these materials are reserved to CloseKnit and/or the owners attributed in credits.

Privacy Policy Updates

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Last Updated: May 2020

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